FAQ

What payment methods do you accept?

We accept various payment methods including credit/debit cards, Wallet, and UPI. You can choose your preferred payment option at checkout.

What is your shipping policy?

Our shipping policy ensures prompt delivery of your orders. We typically process and ship orders within 1-2 business days. Delivery times may vary depending on your location and the shipping method chosen. For more detailed information, please refer to our Shipping Policy page.

Do you offer international shipping?

No, we don't offer international shipping as of now. But we will surely be adding that to our website.

What is your return/exchange policy?

e want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange it within 7 days of receiving it. Please refer to our Return Policy page for detailed instructions on how to initiate a return or exchange.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or through the carrier's website.

Are the products on your website authentic?

Yes, all the products listed on our website are 100% authentic. We source our products directly from reputable manufacturers and authorized distributors to ensure their authenticity and quality.

Do you have a customer support team?

Absolutely! Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach out to us via email at admin@shopostore.com

Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions to our valued customers. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers and promotions. Additionally, you may find exclusive discounts and deals on our website from time to time.

Are there any additional taxes or fees added to my purchase?

Our prices are inclusive of all applicable taxes. However, for international orders, additional customs duties or import taxes may apply depending on your country's regulations. Please check with your local customs office for more information.

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